Direct client requirement – Ram@fabergent.com
For quick consideration, do not change the subject line.. If you are interested, send your resume to ram(at)Fabergent(dot)com.
Network Administrator – Boca Raton, FL - Contract
The Network Administrator III assists senior personnel in maintaining the corporate-wide LAN/WAN and telecommunications environments.
Primary Responsibilities
· Under general direction, evaluates, designs highly technical and complex aspects of data and voice telecommunication systems. Participate in network system recovery efforts and assist security personnel in monitoring and reporting network access violations.
· Deliver best in class architectural models and plans to drive the use of advanced technology to enhance the customer experience, reduce costs and advance business direction.
· Provide Tier 4 support to the operations center
· Demonstrated broad knowledge as it relates to skills-based routing, computer telephony integration, agent monitoring, call recording, work force management, reporting and integration with other applications such as CRM solutions
· Design and deployment of contact center technologies on a converged MPLS data network supporting VoIP and SIP
· Extensive experience of planning and managing systems to deliver both standard telephony and call center features, specifically exposure to server and gateway technology as well as legacy TDM systems
· Familiarity with MPLS converged networks
· Familiarity of QoS in large environments
· Familiarity with Cisco ASA, IDS/IPS, and Cisco LWAP solutions a plus.
· Maintain confidentiality of proprietary information
· Support the company's safety program.
· Support the company's harassment-free work environment policy.
· Support TBC Code of Business Conduct
· Conduct other duties as assigned
Education & Experience
Education:
· Bachelors degree preferred
Experience:
· Eight years experience in the IT field, with at least four to six years in network administration
· Must be an expert in all aspects of managing complex network environments and may have training and supervisory responsibilities.
· At least 3 years experience in designing, installing, and configuring Cisco IPT solutions with Cisco Unified Communications Manager (CallManager), Cisco Unity, and IPCC
· At least 3 years experience in presenting complex topics to technical and non-technical client staff and executives.
· At least 3 years experience in SIP, H.323 and MGCP voice protocol configuration experience
· At least 3 years experience in configuring and troubleshooting Voice Gateways/Gatekeepers
· Solid Cisco Voice Skills (Call Manager, Unity, UCCX, IPCC Express, etc.)
· Very strong Cisco Routing and Switch / Data Networking skills
· At least CCNP/CCVP certification, CCIE a plus
· Solid MS Office proficiencies and documentation skills
· Continuous sitting, typing, writing, vision and hearing (or modified communication)
· Work environment is office atmosphere, quiet conditions.
For more requirements visit : www.ramatfabergent.blogspot.com || Ram – 701-526-3400 || 63, Ramapo Valley Road, Suite 214. Mahwah, NJ 07430.